Providing The Best Of Care For Your Pets
Providing The Best Of Care For Your Pets
Absolutely! We have a valid business license and have insurance. Anyone providing a professional service to the public is required to have a business license. This regulation is put in place to protect the customers. Any legitimate business needs valid insurance in the event of an unforeseen accident, and you should never hesitate to ask a business for proof of their insurance. It protects you, the customer!
We offer numerous different pet care services including: Dog waste removal, with many different service options and frequencies. Want someone to just pick up your pet’s waste? We offer curbside pickup! Yard Sanitizing Services. Yard Deodorizing Services. Deck, Patio, or Sidewalk spraying. Litter Box cleaning and sanitizing. We even offer dog walking services!
We do not hold our customers to signing contracts. You can cancel any of our services at any time! Our entire business is focused on you as the customer, and we will always work to make sure our customers are completely satisfied. We understand that life changes, so we don’t expect our customers to sign a contract.
Signing up for services is easy! Simply fill out our service questionnaire, and we will contact you to coordinate your first service.
All our services are prepaid, and therefore payment must be received before services are scheduled. We accept all major credit cards. We do accept cash payments, however electing to pay in cash will require the client to be home for us to collect payment prior to services being performed.
Our entire mission for our business is to satisfy our customers, however we understand that life events can happen. We do not require contracts or have termination fees for cancellation of services. You can contact us via email at any time to cancel or change your services.
Yes, we do offer a few types of discounts on our services! We offer Senior discounts and Military discounts. We also offer a discount if you purchase more than one service at a time. For example, if you purchase pet waste cleanup and schedule a dog walk at the same time, you will get a percentage off the services! Finally, if you prepay for services for an extended amount of time (More than 3 months of services), you will receive a percentage off your purchase.
Absolutely not! Many of our customers are not home when we service their residences. When you sign up for the service, we will discuss with you how you would prefer us to get into the desired service area. Most customers leave their gates unlocked.
Most customers leave their gates unlocked for us on their service day, however, it is dependent on the layout of the customer’s residence. We will work with our customers on how they feel most comfortable with us servicing their residence when they are not home.
Your yard will look magnificent! Seriously though, if your dogs are left in the yard during the day, we will not guarantee that every single pile of poop has been picked up, that would be impossible unless we spent all day with your dogs! However, customer satisfaction is our top priority and if you are ever unsatisfied with our visit, give us a call within 24 hours of us servicing your home and we will come out and make it right- no additional charge to you!
The most exciting part of our job is to meet all our amazing customers and their dogs! If your dogs are friendly, we have no problem working with your dogs in the yard. We will not take any unnecessary risks with our staff or your dog, so if you know your dog is not friendly around strangers, or if it becomes apparent that they will not let us service your yard, we will ask you to please keep your dog inside while we are performing services. We will not enter a residence with a dog in the service area showing any signs of agitation, aggression, or overly excitable barking.
Absolutely! We will clean your residence year-round, rain or shine! The only time we will not be able to provide services is during a lightning storm, for safety reasons; however, as soon as the weather clears up, we are back to work!
Our mission is to have every customer completely satisfied with the quality of service we provide. With dog waste removal, if we are performing the service while your dog is in the yard with us, it is impossible to guarantee we have picked up every pile as we can’t be there all day with your dog! If you ever feel that we have not performed a service to your satisfaction, contact us within 24 hours of receiving the service and we will come out and correct the situation to your satisfaction.
It’s simple, sign up for the service online, schedule the service, and we will come to your residence to take your dog for a walk! We will take your dog for a walk around your neighborhood so you can focus on your busy schedule and your dog still gets the exercise they need!
View our calendar online for specific days this service is offered. If you wish to schedule a walk on a day that is not offered on the calendar, contact us and we will try to coordinate a day that works for you.
Notice: for your pet’s safety and the safety of our walkers, we will not offer dog walking services if the outside temperatures are higher than 90F during the time of the scheduled walk. We don’t want heat exhaustion or your dog’s paws to burn!